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-Mail & Parcel Center operations
-Mail & Parcel Center management
-Carrier rules and requirements
-Packaging procedures and methodology
-Crate building
-Renting mailbox services
-Attracting and retaining in-store charge account customers
-Methods to obtain commercial and small business accounts
-Bookkeeping in the Mail & Parcel Center industry
-PostalMate software - both shipping and POS applications
-Employee hiring and retention
-Customer service training for employees and measurement techniques for management
-Daily store operations
-Development of a Business Plan
-Purchasing an existing store
-Selling an existing store
-Store location
-Lease negotiations
-Store layout and design
-Fixture design and placement
-Product selection and placement
-Inventory management
-Risk management
-Pricing strategy development and implementation
long, intense nine to ten hour days and the program includes a set of training materials for your
use in the future. Following is the five day schedule:
Day One:
-Meet and discuss business plan, 1, 2, 3, 6, & 12 month objectives.
-Carrier domestic rules & regulations for U.S.P.S., UPS, FedEx, & DHL.
Day Two:
-Review carrier domestic rules & regulations.
-Carrier international rules & regulations for U.S.P.S., UPS, FedEx, & DHL.
-Mailbox rental rules and marketing techniques.
Day Three:
-Basic packaging methodology and techniques.
-Packing fragile items.
-Custom box making with an introduction to basic crate building.
Day Four:
-Pricing strategies for shipping and retail products.
-Introduction to PostalMate software.
-Price setting in PostalMate.
-Practice shipping of letters and parcels to domestic and international destinations.
Day Five:
-Overview of bookkeeping requirements and QuickBooks chart of accounts.
-Marketing notary public services.
-Marketing passport photo service.
-Marketing in-house charge account services to small businesses.
-Marketing to local corporate accounts.
-Daily store operating procedures.
-Develop store brochure.
long, intense nine to ten hour days and the program includes a set of training materials for your
use in the future. Following is the three day schedule:
Day One:
-Meet and briefly review business plan.
-Carrier domestic rules & regulations for U.S.P.S., UPS, FedEx, & DHL.
-Mailbox rental rules and marketing techniques.
Day Two:
-Carrier international rules & regulations for U.S.P.S., UPS, FedEx, & DHL.
-Basic packaging methodology and techniques.
-Packing fragile items.
-Custom box making with an introduction to basic crate building.
Day Three:
-Pricing strategies for shipping and retail products.
-Introduction to PostalMate software.
-Price setting in PostalMate.
-Practice shipping of letters and parcels to domestic and international destinations.
If you are interested in purchasing an existing MPC store, I can help you with the evaluation of
the store and I can advise you on appropriate terms.
If you are having problems with your store and would like an outsider who understands the
industry to look at your operation and offer advice and suggestions to reduce costs, improve
profits, improve customer satisfaction, or improve your marketing skills, I can assist you with
these issues.
If you have a store you want to sell I can offer advice and suggestions on how to prepare the
store and yourself so you can effectively address a potential buyer's questions and concerns.